Meaning of "Actual Damages" Under IFCA Certified to Washington Supreme Court
Washington's Insurance Fair Conduct Act provides that "after finding that an insurer has acted unreasonably in denying a claim for coverage or payment of benefits or has violated [one of the claim handling rules stated in WAC 284-30-330 through 284-30-380], [the court may] increase the total award of damages to an amount not to exceed three times the actual damages." But IFCA does not offer any guidance as to how to properly measure "actual damages." While that may often be a common sense question, the facts presented in Morella v. Safeco Ins. Co., 2013 U.S. Dist. LEXIS 53255 (W.D. Wash. April 12, 2013), has led Judge Robert Lasnik to ask the Washington Supreme Court for guidance.
The IFCA claim arose from an uninsured motorist claim in which Safeco offered only $1,500 in settlement and was later ordered to pay $62,000 at arbitration mandated by the policy. Safeco paid the award but the insured filed an IFCA claim on that grounds that Safeco had violated WAC 284-30-330(7)3 which provides that it is an unfair or deceptive practice for an insurer to "[c]ompel[] a first party claimant to initiate or submit to litigation, arbitration, or appraisal to recover amounts due under an insurance policy by offering substantially less than the amounts ultimately recovered in such actions or proceedings." The insured argued that its actual damages are the full $62,000 awarded at arbitration. Safeco, on the other hand, argued that its prior payment of the $62,000 precluded the court from treating the full arbitration award as the proper measure of "actual damages." Judge Lasnik acknowledged Safeco's argument. But he also pointed out that IFCA's legislative history reflects the Washington legislature's desire to motivate insurers to treat their insured's fairly and that the policy's arbitration provision had prevented the insured from pursuing his IFCA claim until after he resolved the proper measure of his damages.
Finding that this was an issue of first impression, Judge Lasnik elected to seek guidance and certified the following question to the Washington Supreme Court:
How are "actual damages" calculated or defined under the Insurance Fair Conduct Act (RCW 48.30.015) where, as in this case, the insured obtained a $62,000 arbitration award in his favor prior to initiating the IFCA action in state court?

Retail businesses continue to face class action lawsuits for various types of marketing campaigns (blast faxes, auto-calls, text messages, etc.). A Papa John’s pizza franchisee with more than 30 stores in Washington and Oregon is the target in one of these class actions as a result of text messages sent by a marketing firm that they had hired. The franchisee sought coverage from their general liability insurer, Oregon Mutual, despite a “Distribution of Material In Violation of Statutes” exclusion. That exclusion eliminates coverage for “any” bodily injury, property damage or personal and advertising injury “arising directly or indirectly out of any action of omission that violates or is alleged to violate” the TCPA or CAN-SPAM Act of 2003. The trial court ruled for the insured, finding that the exclusion did not apply because the insured had not committed the alleged statutory violations. But the Washington Court of Appeals granted an interlocutory appeal and reversed the decision yesterday. (